DVLA Board to guarantee itself which the new corporate strategy for 2024 to 2027 sets out a Daring prolonged-phrase vision supported by the right volume of ambition, strategic priorities, enablers, vital efficiency indicators (KPIs) and benchmarking to accelerate sustained transformational change through the organisation and produce significant-excellent, inexpensive and available expert services for all consumers.
other strategic efficiency choices, like steps currently being trialled by peer organisations and any possibilities identified in the Electronic and DM external items of labor
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A transparent and shared idea of the respective roles and responsibilities on the DVLA and DfT is critical in delivering ministerial priorities and employing the suggestions of the report.
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A challenge panel designed up of senior leaders across federal government and exterior representatives with appropriate expertise, was convened often to check and challenge the methodology, assumptions and conclusions of your evaluate.
Result Bigger transparency, chance and ability to guarantee helpful implementation of the new company tactic.
Consequence A electronic and technological innovation tactic that permits service transformation at pace, aligns with govt method and has comprehensive backing from DfT.
The review has established out quite a few suggestions for DVLA and DfT, the place adjust will convey advancement on the operate that DVLA does, and to the role from the DfT as its sponsor.
I wish to thank Janette Beinart, who led this evaluation, the staff who supported her, along with the DVLA and departmental officers who have contributed to making this overview a hit.
The critique discovered that DVLA largely depends on mainframe and legacy devices. These are rigid and wish to be replaced and reworked with cloud-based mostly technologies to offer DVLA While using the capabilities and flexibility to:
- continuing modern fantastic progress in adopting a joined-up and comprehensive solution to organization preparing (in just DfT and with DVLA) to capture DfT prerequisites as early as you can throughout the enterprise planning approach - developing a structured and transparent approach to “triage” requirements from in DfT and other federal government departments including HMT, the Home Business office and HM Courts and Tribunal Company
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